Talk to us.

Sales, technical support, billing questions or partnership — reach the Bthorio team directly. We typically reply within 2 hours during business hours and 24/7 for production-critical incidents.

How can we help?

Pick the topic that best fits your request — we route every message to the right person and reply with concrete next steps.

Sales & onboarding

Looking at Cloud or Dedicated for a new project? Tell us about your workload — CPU, RAM, storage, region — and we will recommend a fit.

Typical response: within 2 business hours

Technical support

Production incidents, networking, performance regressions or anything urgent. Senior engineers handle every ticket — no first-line scripts.

Typical response: 24/7, under 30 minutes for P1

Billing & contracts

Invoices, VAT, custom contracts, framework agreements, purchase orders or annual commitments — we tailor the paperwork to your finance team.

Typical response: same business day

Partnership & resellers

Agency, MSP or platform partners — we offer revenue-share, white-label and managed-services programmes with dedicated technical contacts.

Typical response: within 1 business day